Shipping policy

We want you to be completely satisfied with your purchase.

Returns are accepted within 30 days of delivery.

To be eligible for a return:
• Items must be unused, unworn, and in their original condition.
• Items must be returned in their original packaging.
• Proof of purchase or order number is required.

Non-returnable items:
• Clearance or sale items
• Gift cards
• Personalized or custom-made products

Refunds:
Once your return is received and inspected, we will notify you of the approval status. Approved refunds will be issued to the original payment method within 5–10 business days.

Return Shipping:
Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect when received.

Damaged or Incorrect Items:
Please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or refund at no additional cost.

To Start a Return:
Email us at laladelitefulcandles.square@gmail.com with your order number and reason for the return.

Questions?
Contact us at laladelitefulcandles.square@gmail.com